
(FAQ) FREQUENTLY ASKED QUESTIONS
Most orders are shipped within 1-3 days, however there may be delays. Many items have longer wait times than usual. This could be due to manufacturing issues and the increased demand of products since many people are working from home during this time. We will contact you should this situation arise.
PLEASE give our staff time to review and process your order. Please allow up to 48 hours to receive tracking or contact via phone or e-mail from our staff before requesting an update. If an item you need is urgent, PLEASE contact us first if you want to check if an item is in stock before placing an order.
Our recommendation is to call or e-mail us during our office hours, 10 AM - 7 PM, Tues - Sat, Pacific Standard Time.
YES. Project Dream LLC™ carries all major brands of the import and domestic performance industry. Since there are THOUSANDS of products available on the market, we’re not able to list every single product. We try to populate our website with the most popular items. If you can’t find a specific product, contact us, and we’ll try to get a hold of it for you along with our best price possible.
Methods of payment accepted at Project Dream LLC™ depends on your location.
Domestic Orders (U.S.):
Project Dream LLC™ accepts major credit cards including VISA, MasterCard, American Express, and Discover. All credit card purchases are verified using your billing address for your protection. If would like us to ship your order to an address other than your billing address, please call your credit card company to add additional shipping addresses to your account.
Project Dream LLC™ also accepts PayPal. If you are using PayPal as the method of payment, your PayPal account MUST be VERIFIED with a CONFIRMED address. NO EXCEPTIONS.
Affirm
We have partnered with Affirm to give you a simple way to make your purchase with no hidden fees. Provide some basic information and get a real-time credit decision to split your purchase into monthly payments. Rates from 0% to 36% APR with loans of 3, 6, or 12 month terms.
Your rate will be 0-36% APR based on credit, and is subject to an eligibility check. For example, a $700 purchase might cost $63.18/mo over 12 months at 15% APR. Payment options through Affirm are provided by these lending partners:affirm.com/lenders. Options depend on your purchase amount and a down payment may be required.
International Orders: (Outside of U.S.)
We accept wire transfer and PayPal. If paying by PayPal, your PayPal account must be VERIFIED with a CONFIRMED address. Only certain countries can meet these PayPal requirements. Please contact us for payment instructions.
We DO NOT accept credit cards as a method of payment if you are outside of the U.S. NO EXCEPTIONS!
YES. We ship worldwide.
If you live outside of the U.S., please contact us for pricing and availability and provide your shipping address.
Free shipping does NOT apply to Hawaii, Alaska, or countries outside of the United States.
Products which are labeled FREE SHIPPING only applies to locations within the continental United States.
If you live outside of the continental U.S., please contact us for shipping estimates.
Yes, we will price match any LEGITIMATE price listing.
The advertised price must be from an authorized dealer. The competitor must have the item in stock.
The competitor’s price must be current to date. If the competitor’s discounted price is out of date and based off incorrect MSRP, we will not match the price as the competitor is most likely unaware of the mistake and unable to fulfill the order at their price.
To request a price match, please e-mail us the link to the page where the advertisement is found along with your shipping address. If we can verify that the price is correct, we will beat or match the price.
Price matching does NOT apply to auction listings.
Please see our policies page.
Yes, please contact us via email.
Yes, once the order has been placed and confirmed with availability customers are welcomed during operating hours Tues - Sat : 10 AM - 7 PM PST.
The California Air Resources Board does not permit the sale or use in California of emissions related parts that alter the performance of emissions related devices and/or emissions related parts that change emissions standards unless the California Air Resources Board has issued an Executive Order, is a Replacement Part as defined in California Code of Regulations, Title 13, Section 1900(b)(2) or is authorized for Closed Circuit Use only. Please refer to state law and regulation, local law and regulation and manufacturer’s information to determine whether a part is authorized for use in your state and locality.